Guild Wars 2 Stuck on Loading or Black Screen When Switching Characters


Developed by ArenaNet and published by NCSoft, Guild Wars 2 is one of the most popular MMORPG titles. Released in 2012, the game is still going strong with the developers often releasing new content updates.

However, issues such as the retrieval button available on non-recoverable items and the buggy Path of Fire quest negatively affected the overall experience for some.

And now many Guild Wars 2 players are reporting (1,2,3) that they are stuck on loading or on a black screen when switching characters.

The glitch seems to have surfaced after the last update, with many claiming that it rendered the game completely unplayable. Also, generic troubleshooting solutions such as updating graphics drivers and reinstalling the game don’t help either.

You can see in the image below the black screen where Guild Wars 2 players are stuck when switching characters.

Click/tap to enlarge image (Source)

So since the last patch I am unable to select and load characters into any map. I have to close the game and log back in every time. I have 49 characters that I use pretty much every day which makes it really painful to try to play the game. I really really really hope Anet fixes this. Everything was fine before the last patch. I ran the repair client 3 times, ran malwarebytes, cleared cookies and cache, and updated graphics drivers. Nothing has helped so far. I filed a support ticket last night so hope to hear something soon. I wonder how many people have the same problems. Help me, this is horrible.

So I’m also busy filing a ticket with Anet, but maybe someone here can also explain why the problem might be happening. I have an issue where when I log into my characters to farm nodes, once in a while (about every 2 character changes) the game just stops loading characters to an account and then just throws a screen black and does not continue loading anything. If I try to log into any of the characters in this account, it loads endlessly on the loading screen.

Thankfully, an ArenaNet staff member commented on the issue and said that the Guild Wars 2 developers are already investigating the issue where players get stuck on the loading screen when switching characters.

However, they did not specify if and when the bug will be fixed.

Hello!! I’m sorry I missed that, everyone, but I just checked and people are looking into it. I will keep an eye on things and let you know as soon as possible.

We hope that the developers will find out the cause of the problem soon and fix it in the next few days. As always, we’ll keep an eye on the matter and update this space when the issue is resolved, so keep checking PiunikaWeb for more information.

To note: We have more stories like this in our gaming section, so be sure to follow those as well.

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